Cancellation policy

Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order. This cancellation policy lays out how you can cancel these kinds of purchases. 
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We collect payment, then fulfill the order at a future date. ESC ships orders as quickly as possible. For this reason, we cannot guarantee we will be able to cancel your order after it has been placed. If you need to cancel your order, please call at (505) 899-9370 within 24 hours of placing it, and if your order has not shipped, we will cancel it. If your order has shipped, please see our Returns policy above for instructions. 
 See our returns policy for more details on returns and refunds.