Refund policy

Returns and Exchanges:

Returns: Due to the nature of our products, we can only accept returns on
original, sealed, like-new condition products. To cancel your purchase, please
notify ESC by phone or email and stating the reason for your return.
Cancellations: ESC ships orders as quickly as possible. For this reason, we
cannot guarantee we will be able to cancel your order after it has been placed. If
you need to cancel your order, please call at (505) 899-9370 within 24 hours of
placing it, and if your order has not shipped, we will cancel it. If your order has
shipped, please see our Returns policy above for instructions.
Damaged Goods: For security and quality assurance purposes, we make
photos of the contents, condition, and packaging of all orders prior to shipment. If
your merchandise is damaged upon arrival, please save all contents and packing
materials and contact us within 3 business days.
Warranty Disclaimer: All of our soaps are homemade and therefore cannot be
duplicated to the exact coloration or design of previous purchases. If ordering the
same soap every week, month, or year later, the color and design will contain
variances.